Legal

Terms

These terms cover use of the Reserve website. Planning engagements are governed by the separate agreement your concierge provides.

Using this site

The Reserve website is provided for travelers researching and planning a Napa Valley trip. You may not scrape, republish or resell our editorial content, photography or recommendations.

Our recommendations

Hotels, wineries, restaurants and experiences described on this site are our own editorial assessments. Details such as hours, availability, offerings and pricing are set by those businesses and change without notice.

Nothing on this site is a reservation, a confirmation, or a guarantee of availability at any property.

Planning requests

Submitting a planning request begins a conversation. It does not create a planning engagement, and no work begins until a consultation has taken place and an engagement is confirmed in writing.

Reserve may decline a request at its discretion.

Third-party reservations

When Reserve arranges lodging, dining, tastings, transportation or experiences on your behalf, those services are delivered by the individual businesses under their own terms, deposits and cancellation policies. We will tell you what those terms are before booking.

Changes

We may update these terms as the service changes. The version published here is the current one.

Questions: concierge@reservenapa.com